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Enterprise Management Associates
Kaseya
An informative whitepaper by Enterprise Manangement Associates that discusses the IT challenges facing MSPs. In addition to rapid growth and the challenge of growing profits, they need IT management processes and tools that enable them to scale revenues while containing costs. An array of beneficial IT management processes can be established or improved through use of best practices. In the end, IT managers can use those improvements for both profitability and reliability. Fortunately adoption of best practice frameworks for IT management helps achieve this goal. Learn how Kaseya’s IT Automation Framework provides an integrated set of capabilities across a number of ITIL process disciplines and how, from a best practices perspective, Kaseya offers value across a wide set of ITIL processes. This includes the core capabilities of discovery, inventory, service desk, monitoring, application deployment and patch management.
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