Olli-Pekka Kallasvuo, President and CEO of Nokia to Visit India

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9/23/2010 3:55:54 PM

THE NOKIA COMPANY DOES NOT PUBLISH THE EMAIL ADDRESSES OF ITS TOP MANAGEMENT OFFICIALS IN INDIA.KINDLY INTIMATE THE DETAILS OF THE EMAILS ADDRESSES AND POSTAL ADDRESSES OF NOKIA OFFICIALS IN INDIA. THANKS.RAJIV PATHAK 831,SECTOR-9,R.K.PURAM,NEW DELHI-110022. rajivpathak278@gmail.com

- RAJIV PATHAK,INDIVIDUAL,NEW DELHI,DELHI,INDIA.

7/15/2010 5:13:36 PM

i am using a nokia mobiles from so many > years but i not happy with your services, bcoz i have purchased a Nokia > C5-00 on 29-06-2010, from ist day i am facing a problem, my problem is > nobody cant hear my voice, and i have told to nokia dealer from where i have > purchased a nokia mobile on next day he said he said your phone is ok. i > told to him, yesterday i have bought this handset from your outlet why dont > you replaced this deffective set. no-1 company in world, but ist time i have > this problem, in my family we are using around 10 handset only nokia, but > this was bad experience for me. sir i just want to know one thing if problem > occurs in one or two day why you people hasn't changed this set. i was going > to the nokia dealer after one month. please do the needful. i think one to > share with you i have gifted this handset to my brother from ist day i was > not able to face him. sir so i requested you to please replace this > handset. my contact no:-9711278771. I have to reported to your dealer he said we will not replace this handset. he said it is working fine. but i m joking i am facing a problem. then i wnet to nokia care centre they said your micorphone is not working properly sir we can change this in under warranty. i want to ask one thing sir my phone is not damaged by me, but its deffective set. that's why i am telling you to please change my handset. right now it is under warranty, and i have faced this problem from ist day. can u sure me it will not create a problem in future. if it create a problem in future then you people will say sir this is not in a warranty that please note down this is a deffective set you have given to me. customer satisfaction is your motto, nokia care exec knows its a problem why u r not changing my handset. Day before yesterday i have picked my handset from nokia care, your executive said sir please try one or two days then give me the feedback. they have changed the mic of my phone, but the problem is same, from yesterday i am not talk to anybody. i request you to please resolve my problem. sir/madam please tell me i am handicapped without my mobile from yesterday i have recieved so many calls but everybody said we are not able to hear your voice. i am requesting you to please call on my phone & hear my voice then you feel , i am facing a problem. sir its a humble request please change my handset or relsolve my problem. nokia is big company & millions of people are using nokia but sir nokia will be like maruti suzuki its 10 times in a row customer satisfaction. regards deepak kapila 9711278771

- deepak kapila,,new delhi

8/10/2009 2:57:54 AM

I am having consistent problem with my newly purchased Nokia E71. Nokia customer care has been unable to resolve the problem. After initial assuarance of resolving the problem now authorities of Nokia care have refused to answer any calls/mails. I have also been asked to use the handset as it is. It is really disheartning to get such kind of response from the Indian equity brand of the year for there premium product.

- Nitin Chinchwade,Poonawalla Aviation Pvt Ltd,Pune

4/8/2009 8:03:24 AM

I am having so much problem with my brand new nokia n85. But no help from nokia care center in india. Why?? If you behave in this way, that too to a nokia loyal customer of 10 years like me, you willl loose all your business. Regards Nilufer Doctor Tel 9821462417 Tel 9821469067 Tel 9833280002 email nilufer.doctor@gmail.com

- Nilufer Doctor,,Mumbai

8/30/2008 4:28:59 AM

Really it is pathetic. Company like Nokia provide poor service than a govt organization.

- Chandan Das,,Kolkata

9/2/2007 8:31:24 AM

Dated 2nd September 2007 Dear Sir, It is with great distress I want to bring to your notice that battery of a Nokia Make mobile phone Mobile No. 9871578736 is in menacing stage. TV channels reported bursting of batteries of Nokia Mobiles.My mobile falls under this category,the battery is under warranty period.I was assured of prompt action but no action was taken so far its replacement. Please take action in the matter

- Narendra Chakraborty,Bright International (India),New Delhi

8/24/2007 7:00:25 AM

fantastic

- vaibhav dikshit,student{ISB&M},LUCKNOW

8/22/2007 6:23:40 AM

I hope CEO, NOkia does something to improve customer care in India. Nokia-INDIA high officials including VP and MD (Sh. D Shivkumar) donot have time to listen to customer grievances.MNCs make lot of noise when there is some delay in the Govt. Offices but remain unaccountable for undue delay on their part. I wish we could have RIGHT TO INFORMATION ACT or similar type of mechanism to fix the accountability of these highly paid executives who have closed themselves in the glass houses.

- MUKESH MITTAL,National Security Council Secretariat,New Delhi

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CRN Network, August 10 2007, 1230 hrs

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