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North
Compton Computers, Delhi
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Viswanath Ramaswamy, Director, Channels & Strategic Alliances, EMC India, presenting the award to Sandeep Vahi, CEO, Compton Computers
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Compton Computers clocked revenues of Rs 34.6 crore for FY 2008-09, a growth of 73 percent over the Rs 20 crore of FY 2007-08.
“Last year we stepped away from the regular run-of-the-mill business, and decided to focus only on vertical solutions for segments such as the media, entertainment, education, hospitality and retail industries. Though this initiative actually started a few years back, the results happened last year,” explained Sandeep Vahi, CEO, Compton Computers. While media and entertainment contributed approximately 50 percent to the revenues, education (35 percent), retail (10 percent) and hospitality (5 percent) accounted for the rest. The top 10 turnkey projects executed last year accounted for approximately 60 percent of revenues. The company added 12 large accounts during FY 2008-09.
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Performance Highlights
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• Executed project worth Rs 20 crore for Century Communications. Project involved setting up a 250 blade server and 350 graphic workstation rendering farm
• Implemented wireless network and portal that supported curriculum management and e-learning at DAV, a management institute
• Set up an NOC; launched remote infrastructure management services
• Implemented a CRM solution and SAP B1
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Company Snapshot
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Company: Compton Computers
CEO: Sandeep Vahi
Year of inception: 1996
Turnover 2008-09: Rs 34.7 crore
Turnover 2007-08: Rs 20 crore
Employees: 157
Certified employees: 70
Principals: HP, Force10, Hitachi, Microsoft, Symantec, Sony, Foundry
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One project executed during last year was for Chennai-based graphics company Century Communications. “We deployed a rendering farm of 250 blade servers and 350 graphic workstations with scalable high capacity storage, all on a 10G backbone. Blade servers meant lower real-estate costs, lower cooling and power, and overall savings in cost. The total infrastructure costs amounted to Rs 20 crore,” said Vahi.
Another project executed was for DAV, a management institute, where Compton set up a complete turnkey solution right from a Wi-Fi campus network to a portal that supported complete curriculum management and e-learning. Similar solutions are presently being deployed at Jamia Hamdard University in Delhi and the Maharaja Agarsen Institute of Technology, among others.
The company developed and deployed an innovative solution for an Italian chain of restaurants. The application allows for taking customer orders on PDAs over a Wi-Fi network. This year Compton intends to take the solution to various other restaurants in India.
The company also set up an NOC, and launched remote infrastructure management services. Last year Compton implemented a CRM solution and SAP B1. The company is undergoing ISO 9001 and 27001 certifications, and is expecting to get certified during the current fiscal year. “Our plan is to leverage the number of solutions we have built for the media, education and hospitality segment over the last two years and take them to customers with a similar profile across the country and abroad. We plan to push the concept of RIMS. Our aim is to achieve the ISO 9001 process quality certification and 27001 security certification,” Vahi said.
West
Silver Touch, Ahmedabad
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Vipul Thakkar, CEO, Silver Touch Technologies
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Silver Touch Technologies notched up an impressive growth of 62 percent to post a turnover of Rs 51 crore in FY 2008-09 compared to Rs 33.4 crore in FY 2007-08. “The good performance of last year was the result of a few large systems integration projects, and also due to the doubling of our software services business. We added 75 new customers,” said Vipul Thakkar, CEO, Silver Touch.
“One of our biggest projects last year was automating the manual refuelling of aircraft for BPCL, and interfacing the solutions to the company’s SAP system. This cut down the customer’s billing cycles and improved efficiency,” said Thakkar. The cost of the project was approximately Rs 2 crore.
Silver Touch also initiated a project for E-gram Vishwagram Society, a nodal agency between the government and zilla panchayats in Gujarat, to automate the organization through an online presence. The department and its 26 panchayats were brought online in less than six months. Another project executed by Silver Touch was for the Directorate of Technical Education, where it implemented an e-learning solution.
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Performance Highlights
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• Implemented automation project worth Rs 2 crore for BPCL’s aviation division
• Executed the E-gram project to connect 26 district panchayats
• Deployed Microsoft Dynamics CRM
• Attained ISO 9001 and ISO 27001
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Company Snapshot
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Company: Silver Touch Technologies
CEO: Vipul Thakkar
Year of inception: 1995
Turnover 2008-09: Rs 51 crore
Turnover 2007-08: Rs 33.4 crore
Employees: 484
Certified employees: 17
Principals: IBM, Lenovo, SAP, Sonicwall, D-Link
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Silver Touch’s software business doubled to Rs 15 crore, of which Rs 6 crore came from the domestic market while Rs 9 crore came from abroad.
“Over the years we have built expertise in providing ERP deployment services which includes customization for all platforms like SAP, Oracle and Microsoft Dynamics. In addition, we have been focusing on creating a Web 2.0 interface for business systems, and have also developed our own software applications like CMS and HR built on open source,” explained Thakkar. Silver Touch has sales offices in the US, UK and Belgium.
With SAP already in place, the company deployed Dynamics last year to improve its CRM. With CMM Level 3 certification for its software business, last year it attained ISO 9001 and ISO 27001 certifications for security practices. With the best of IT systems, Silver Touch has built a strong lead management system. “Every customer conversation is captured, and mapped to customer proposals made and the eventual business achieved from them. For instance, last year our lead management system captured 8,55,360 sales conversations, 2,13,840 referrals and 53,450 proposals totalling Rs 81 crore that finally netted Rs 51 crore,” said Thakkar.
Plans for the current fiscal include expanding software services operations internationally. On the domestic front, the company is in the process of setting up an NOC and data center to venture into managed services including RIMS, managed security and storage backup services. It also aims to focus more on the government and PSU business.
South
Nortech Infonet, Kochi
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Viswanath Ramaswamy, Director, Channels & Strategic Alliances, EMC
India, presenting the award to Dunston Noronha, Director, Nortech
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Nortech Infonet grew its topline by 4 percent to Rs 51 crore during FY 2008-09 from Rs 49 crore in the previous fiscal.
One of the revenue contributors was the SAP B1 solutions business the company ventured into at the start of 2008. “We have 12 SAP B1 contracts to our name in India and the Middle East. Our entry in the ERP business brought in additional attach business in hardware and networking services,” said Benley Noronha, MD, Nortech.
A highlight was the addition of three new HP service centers, taking the number to five across the country. “While revenues from HP services added little to our topline, these offerings helped us to service our accounts better, thus resulting in repeat business,” said Noronha.
The IT and telecom sectors contributed 43 percent to the company’s total revenues, followed by the manufacturing sector (15 percent) and media (17 percent).
One of the projects Nortech executed last year was an end-to-end networking solution completely on a wireless backbone for Arbitron Technology Services, an IT company in Kochi. In addition, ABB Bengaluru gave Nortech a contract to upgrade its existing campus network. Other large projects were executed for Allegis India, Enzen Global and Mercedes-Benz.
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Performance Highlights
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• Entered SAP business practice and
acquired 12 new clients for SAP
implementation
• Bagged large orders from Arbitron
Technology, ABB, Allegis India, Enzen Global and Mercedes-Benz
• Added three more HP service centers
• Completed implementation of SAP ERP and CRM within the organization
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Company Snapshot
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Company: Nortech Infonet
CEO: Benley Noronha
Year of inception: 1996
Turnover 2008-09: Rs 51.6 crore
Turnover 2007-08: Rs 49.2 crore
Employees: 234
Certified employees: 98
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Repeat business from long-term customers such as Asianet, Catholic Syrian Bank, Malayala Manorama and Federal Bank also helped the solutions provider to grow its topline.
Nortech had started implementing SAP for CRM and ERP in 2007; these went live last year. “Our idea of implementing SAP was strategic not just for our business productivity but also for our plans to become a premier SAP implementation partner,” noted Noronha.
During the year, employees were encouraged to get certified, and regular in-house training was provided which resulted in 90-plus employees being vendor-certified.
The ISO 9001-certified company is now in the process of getting ISO 27000 security certification, and plans to enter the security audit business.
Nortech intends to open offices in Pune and Hyderabad in the current fiscal. There are also plans to address other opportunities in the Middle East. The company wants to strengthen its solutions and services portfolio around ERP and BI. It also plans to add software solutions for POS, jewellery, tea and the retail trade, and software services for project management using a remote model. “Our aim is to strengthen our application solutions and services business and reduce our dependence on hardware,” explained Noronha.
l Methodology l Outstanding Channel Contribution l Company of the Year l Systems Integrator l Solutions Provider - Networking l Solutions Provider - Software l Corporate Reseller l Systems Builder l Retailer l Sub-Distributor l Solutions Provider - Emerging l Sub-Distributor - Emerging l Retailer - Emerging l Managed Services Provider l Solution Provider - Security l
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