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Avaya and Afiniti expand AI in contact center segment

Avaya Holdings Corp has expanded its integration with Afiniti to improve customer experience and contact center performance through new capabilities applying behavioural pairing AI...

How Generative AI Can Support Preventive Cybersecurity Efforts

Ongoing debates globally about generative AI are not restricted to the risks the technology poses but also about how it can be harnessed for good.

Equinix to Accelerate and Simplify Liquid Cooling Deployments to Power Enterprise AI Workloads

Equinix, Inc. announced plans to expand support for advanced liquid cooling technologies—like direct-to-chip—to more than 100 of its International Business Exchange® (IBX®) data centers in...

The future of AI in the workplace: What to expect in 2024 and beyond

By Vasudeva Rao Munnaluri, RVP, India & SAARC, Zendesk Employee expectations are rising–they expect knowledge and support to be readily available from anywhere, regardless of whether...

AI can better identify your personality based on selfies

Russian researchers have revealed that artificial intelligence (AI) is able to infer people’s personality from ‘selfie’ photographs better than human raters do. The study,...

Cisco Transforms Crisis to Control with New Automated Ransomware Recovery

Cisco, the leader in enterprise networking and security, is dramatically enhancing its Extended Detection and Response (XDR) solution. By adding recovery to the response process, Cisco XDR is redefining what customers should expect from security products. Today’s announcement brings near real-time recovery for business operations after a ransomware attack.

Kaspersky’s Enterprise Connect highlights India’s threat landscape, urgent need for better enterprise, manufacturing security

Global cybersecurity company Kaspersky recently zeroed in on the latest threat landscape involving businesses and organisations in India, highlighting the need for holistic enterprise security and threat management solutions and services.

Samsung to host annual AI forum online next month

Samsung Electronics on Tuesday said it will hold an artificial intelligence (AI) forum online next month to share experts’ insights on future technologies related...

IIT Madras, ESPN’s AI tool ‘Superstats’ to enhance IPL experience

Indian Institute of Technology Madras (IIT-M) and ESPNcricinfos artificial intelligence (AI) tool ‘Superstats is once again enhancing the fans experience of the Indian Premier...

Tech Mahindra and Competera to Deliver AI-Powered Price Optimisation Solutions for Retailers Globally

Tech Mahindra, a leading provider of digital transformation, consulting, and business re-engineering solutions, today announced a strategic partnership with Competera, headquartered in the US....
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Illumio and Netskope Announce Zero Trust Partnership to Strengthen Enterprise Resilience Against Cyberattacks

Illumio, Inc., the Zero Trust Segmentation company, and Netskope, a leader in Secure Access Service Edge (SASE), today announced a Zero Trust partnership that...

India’s Data Centre boom to drive 10 million sq. ft. real estate demand, USD...

The exponential growth in computing power and the resulting new applications are expected to drive strong demand for DC industry over the medium term. Cloud Service Providers (CSPs), who essentially offer IT infrastructure systems primarily for data storage and computing power accessible through the Internet, have realigned their requirements to factor in AI-led demand

Computacenter Inaugurates New Office in Bengaluru, Kormangala.

The new office, located at Bren Artimus, is a 3,300+ seat facility that is stylish, energy-efficient, and state-of-the-art. This new facility expands our presence in India and creates an inspiring environment for our team to support and innovate for our customers.
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