The Gartner Peer Insights™ Customers’ Choice distinction is based on reviews from end-users who...
Indusface AppTrana, with a rating of 4.9 out of 5, is the highest-rated WAAP and the only vendor with a 100% customer recommendation rating in reviews given by 102 large enterprises and midsize businesses worldwide.
Kore.ai’s Research Reveals Historic Shift as Contact Center Agents and Consumers Increasingly Prefer AI-Driven...
Kore.ai commissioned the research to shed light on the impact of intelligent virtual assistants (IVAs) and contact center AI solutions on customer interactions and agent job satisfaction. The reports show that, for the first time, customer service agents are prioritising advanced AI technology and automated tools over competitive salaries and a fair work environment
New Market Research Finds Up to 20% of AI Initiatives Fail Without Intelligent Data...
NetApp sponsored research by leading market research firm identifies key components of implementing successful AI initiatives, citing data infrastructure as foundational to scaling AI responsibly
Infosys and ServiceNow strengthen strategic collaboration to transform customer experiences with generative AI-powered industry...
Infosys , a global leader in next‑generation digital services and consulting, and ServiceNow, the AI platform for business transformation, announced a strengthened collaboration to transform customer experiences with generative AI‑powered industry solutions, at ServiceNow’s annual customer and partner event Knowledge 2024
Crayon Software Experts India Ventures into East India with a Dedicated ISV Incubation Center...
Crayon Software Experts India (Crayon), a global leader in digital transformation services, has expanded its presence to the Kolkata market. With the inauguration of...
Red Hat OpenShift Generally Available on Oracle Cloud Infrastructure
Red Hat, Inc., the world’s leading provider of open source solutions, and Oracle today announced the general availability of Red Hat OpenShift on Oracle Cloud Infrastructure (OCI) Compute Virtual Machines (VMs).
Rising Cloud Threats Demand Advanced Defenses: Check Point’s 2024 Report Highlights Urgent Need for...
The report exposes a critical surge in cloud security incidents, marking a significant increase from 24% in 2023 to 61% in 2024, a 154% increase, highlighting the escalating complexity and frequency of cloud threats.
LTIMindtree and IBM Collaborate on watsonx Center of Excellence for Generative AI
LTIMindtree a global technology consulting and digital solutions company, announced a collaboration with IBM to establish a global, joint Generative AI Center of Excellence (CoE) in India, a co-innovation center combining the power of the IBM watsonx AI and data platform and the engineering skills of LTIMindtree
Zscaler Unveils Digital Experience Monitoring with AI-Powered Copilot
Zscaler, the trailblazer in cloud security, has unveiled a groundbreaking innovation poised to reshape digital experience monitoring. The introduction of ZDX Copilot, a pioneering AI assistant, marks a significant leap forward in empowering IT support and operations teams with actionable insights
McAfee and Intel Showcase AI-Powered Deepfake Detection Technology on the AI PC
McAfee Deepfake Detector spots and stops deepfakes with Intel® Core™ Ultra processor’s NPU, delivering a combination of up to 300% enhanced performance and added privacy for consumers on Intel-based AI PCs