Columns

DX will expand from the traditional focus on customer experience to include stakeholder experience to a broader array of people, from end-customers to distribution partners, suppliers, employees, and shareholders. It will ensure a seamless experience for acquiring new stakeholders, selling to them, and servicing their needs.

By Rajashekhara V Maiya, VP and Global Head - Business Consulting, Infosys Finacle The world's largest democracy is leading democratisation in other areas as well....

By Sundar Balasubramanian, Managing Director, India and SAARC, Check Point Software Technologies Regarding ransomware, there’s a big misconception in the industry. The conventional wisdom is...

As we bid goodbye to 2023, the cybersecurity domain has once again proven to be a very dynamic and challenging one.

By Shalini A. Nair, Associate Vice President, Corporate Transformation Initiatives, Quality, Infosys Be it a technology leader like Intel, a non-profit organisation like Code for...

Ongoing debates globally about generative AI are not restricted to the risks the technology poses but also about how it can be harnessed for good.

Dropbox's recent move to discontinue its unlimited cloud storage plan is part of an industry-wide trend.

As a result, most workplaces will see more younger people walking in through their doors than ever before. However, the younger workforce also brings with it different expectations.

The potential of artificial intelligence (AI) is unlocking vast opportunities, particularly for central banks, as it brings considerable cost-saving and efficiency benefits besides providing cybersecurity.

In addition to security and compliance, customer identity verification enhances customer experiences when implemented effectively.