AI will be critical to driving better customer experience outcomes: Maureen Chong, Zendesk
Today, consumers have no dearth of choices and gaining their loyalty is the biggest challenge for any brand. As per Zendesk’s CX Trends Report...
Ingram Micro’s Strategic Vision: Diego Utge and N.S. Bindra Discuss Innovation, Customer Centricity, and...
In an exclusive conversation with Diego Utge, EVP and Group President – APAC, Ingram Micro, and N.S. Bindra, SVP and Chief Country Executive, Ingram...
‘We will see increase in adoption of connected and cloud-enabled MFDs’
C Sukumaran, Director, Consumer System Products Division and Image Communication Products Division, Canon India, shares the company’s channel strategies for 2020
What have been the...
‘Our platform protects the software spend that goes along with digital transformation’
In the current scenario of remote working, the SaaS-based startup’s solutions are especially helping companies remotely train their employees on new software and processes....
Partners need to engage with perpetual curiosity and explore more than just endpoint protection:...
In a recent conversation with CRN India, Brian Lanigan, Senior Vice President of Global Partner Ecosystem, SentinelOne, delves into the company's evolving partner-first approach,...
For partners looking to capitalise on AI in the coming years, the key is...
In a thought-provoking interview with CRN India, Fiona O’Brien, VP, Sales Transformation & Enablement, International Markets, Lenovo, discusses their AI vision, "Smarter AI for...
‘By January 2019, we are aiming to launch new products targeting the laser segment’
In the past few years, the printer industry has witnessed many major changes. Satyajeet Satpathy, Director of Inkjet Printers, SIDM & POS, Epson India,...
Forcepoint uses AI, ML, analytics to keep organisations unbugged by cyber threats
Cybersecurity or cyber attack is a chicken or egg first parody. The one that can only be elucidated by cutting edge technology, right implementation...
‘Enterprises with strong technology foundation will sail through COVID-19 crisis’
The COVID-19 pandemic has necessitated many entities to change the way they look at security and resort to more serious actions to strengthen their security infrastructure. Anand V, CEO & Director, Raksha Technologies talks about the company’s preparedness to stand up to these challenging times
Every year, the number of channel partners transacting with us has doubled: Amit Luthra,...
In a recent interaction with CRN India, Amit Luthra, Managing Director - ISG, Lenovo India, shares insights into the company’s ongoing growth, particularly in...