Tata Tele Business Services launches Smartflo to support hybrid work culture with cloud-communication suite
Tata Tele Business Services (TTBS) has introduced Smartflo, a future-ready cloud communication suite that has been innovatively designed to support today’s hybrid work culture....
Over half of remote workers admit to using rogue tools their IT teams don’t...
Despite allowing organizations to remain operational during the pandemic, remote working has also brought about a number of challenges - many of which revolve...
How Wipro created a better service desk experience for users with LogMeIn
Rescue + Mobile integrated with Wipro IT Ecosystem Applications, enabled Service Desk Agents to support employees seamlessly whenever they need and wherever they are,...
55% of millennials say working from home has significantly increased their time spent on...
Hiver, a Gmail-based customer service solution for teams, conducted a survey with millennials in India to understand the change in email usage behavior while...
How two customer support teams tackled remote work during a global pandemic
The early days of COVID-19 were a make or break moment for so many service and support teams. The virus drove a radical shift...
A new era of hybrid education
By Paul Gentile, Senior Director of Product Marketing at LogMeIn
As is the case every year, this autumn thousands of students set their sights and...
Trends 2021 – How working from anywhere is set to look like
By Gaurang Sinha, Director, Go-to-market Strategy at Flock
As the year 2020 is finally coming to an end, we must reflect on the challenges we...
The Role of Password Security in the Work-From-Anywhere World
Remote work is here to stay. It now plays a central role in budgets, project planning and the types of technology in which companies choose to invest.
Work- from- home(WFH) pros and cons
Hiring momentum has further picked up pace in October with full-time jobs accounting for 95% of the placements. The number of applicants accepting jobs...
Government to formalise work from home facility for the services sector
The government has proposed to formalise work from home (WFH) facility for the services sector, but left the manufacturing sector outside the ambit of...