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LogMeIn study finds evolving customer expectations and ineffective CX Toolsets are driving adoption of...

LogMeIn has announced the results of a new global commissioned study conducted by Forrester Consulting that explores how businesses are leveraging visual engagement technology...

Key security and privacy practices which must be upheld when videoconferencing

Gerald Beuchelt, Chief Information Security Officer at LogMeIn, explores the key security and privacy practices which must be upheld when videoconferencing Many of us used...

39 percent of India Inc. employees ready to return to their workplaces, finds Survey

Around 39% of employees in the Indian formal sector are prepared to resume working from office premises amid unlock 5.0, found a TimesJobs survey....

Structured and Unstructured Meetings: Overcome Video Conference Fatigue with the Right Type of Meeting

(By Mark Strassman at LogMeIn) It's been about six months since the U.S. reported its first coronavirus case, and we're at a confusing point in...

Jive’s Hosted VoIP Product is Now Officially GoToConnect

Less than a year later, Jive’s technology joined forces with GoToMeeting to create a new, fully-integrated application for businesses and individuals to easily connect and communicate — GoToConnect

A report on work from home future in India

This section is powered by LogMeIn A new global research report by Lenovo of 20,262 workers worldwide, has revealed that 74% of survey respondents from...

Digital Customer Engagement for the New (Ab)normal

The economic meltdown, triggered by Covid, requires businesses to do even more with even less and customer service is no exception to this new reality

What Remote Teams Need to Know About the 2020 DBIR

In particular, password-protected accounts are vulnerable if credentials are ever stolen, whether through phishing, keylogging, social engineering, or other attacks

27% Call Centers will switch to Work From Home permanently: Ozonetel Study

53% businesses reported a drop in productivity of call center agents

How security teams can address reputational issues while accompanying operational challenges

To shift the perception of security teams as business blockers, they must be proactive in demonstrating their impact – but how can this be achieved?
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