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Visual Engagement Tools Deliver Great CX: What You Need to Know

These tools will allow agents to create a more personal and secure customer experience at any distance

The Office and the Future of the Conference Room

What we need is a creative approach to the conference room

Its Great to Put Your Webinars to Work on GoToStage!

GoToStage collects organizers’ content from their channel pages into a one-page hub for on-demand webinars, making it more discoverable by viewers
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Technology Adoption in 2020 is encircled 3 Phases

At LogMeIn we have seen first-hand the process by which many businesses have worked through the challenges of having the majority of their workforce work remotely while keeping them connected and productive

How to future-proof customer experience for a digital-first ‘new normal’

COVID-19 has accelerated CX trends that were already percolating for some time: the crisis has become a catalyst pushing more customers
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The future of AI in the workplace: What to expect in 2024 and beyond

By Vasudeva Rao Munnaluri, RVP, India & SAARC, Zendesk Employee expectations are rising–they expect knowledge and support to be readily available from anywhere, regardless of whether...

Check Point Announces a New Collaboration with Microsoft to Supercharge Infinity AI Copilot with...

Check Point Software Technologies Ltd. a leading AI-powered, cloud-delivered cyber security platform provider, has announced a collaboration with Microsoft that utilises the Microsoft Azure OpenAI Service to enhance Check Point Infinity AI Copilot, marking a significant advancement in cyber security AI applications

Cisco Study Reveals Very Few Organisations in India Prepared to Defend Against Today’s Rapidly...

Only 4% of organisations in India have the ‘Mature’ level of readiness needed to be resilient against today’s cybersecurity risks.
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