By Vikash Chandra, COO, Cutshort
Artificial intelligence has been deeply integrated in various spheres of life in order to create value including the modern workspace. While AI is not capable of fully matching human intelligence, it can analyze large amounts of data, detect patterns, ensure learning from past experiences, understand natural language, and make predictions based on the collected data. These capabilities enable AI to perform tasks that are crucial to hiring and have led to vast improvements in the overall process.
Here are some ways AI is helping in improving the overall hiring process:
1. Resume screening: AI algorithms can screen and analyze large volumes of resumes, identifying the most qualified candidates based on a predetermined set of criteria.
2. Candidate matching: AI algorithms can analyze job descriptions and candidate profiles to identify the best matches and recommend the most suitable candidates for a job.
3. Intelligent Sourcing: AI algorithms can analyze data from previous hires and job performance to identify patterns and predict which candidates are most likely to be successful in a particular role. This is helping source suitable candidates for a company not just based on hard skills, but factoring other attributes like pedigree, cultural match etc.
4. Chatbots: AI-powered chatbots can handle initial candidate inquiries and pre-screening, saving time for recruiters and improving candidate experience.
There are several other smaller improvements happening with each passing day Examples:
AI can generate job descriptions analysing the skills, qualifications, and experience required.
AI-powered tools can also analyze job descriptions to create a list of relevant interview questions based on the required skills and qualifications.
While these are improving the overall quality of the hiring process, AI can free up recruiters to focus on higher-value tasks that require human expertise, like building relationships with candidates, improving diversity and inclusion, developing and implementing recruitment strategies and continually refining those strategies based on the results.
AI is changing HR capabilities in a major way, right from sourcing & screening candidates to interviewing and later onboarding them virtually. A Deloitte report in 2017 shared that 38% of the respondents of the survey believed AI would be widely used in the next five years. The number rose by 42% in 2018. AI not only saves time for HR departments and ensures good relationships with candidates but also provides a clear perspective to the candidates if they really want the job.