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SugarCRM acquires Node
SugarCRM has announced the acquisition of Node, an artificial intelligence (AI) platform that leverages CRM data and vast external sources to deliver an unparalleled...
Wildcraft selects IBM to implement a CRM as-a-service-platform
IBM has announced that trek-to-travel provider Wildcraft Indiasolutions, has selected IBM to implement a Customer Relationship Management (CRM) as-a-service-platform to drive customer advocacy and...
Global Study finds organisational CX Maturity is rising but gap between leaders and laggards...
LogMeIn has announced the results of a new commissioned study conducted by Forrester Consulting designed to help customer experience (CX) decision makers evaluate their...
Talkative partners with Formula 1 for customer contact technology
Talkative has announced a long-term partnership with Formula 1 using customer contact technology to manage interactions with over 500 million fans, improving support and...
RBL Bank selects Accenture to accelerate digital journey
RBL Bank has announced that Accenture will transform and enhance the future readiness of the bank’s information technology (IT) systems and accelerate its digital...
Cisco’s Rola Dagher succeeds Joyce Mullen as Dell’s Global Channel Chief
Dell Technologies has appointed Rola Dagher as its new global channel chief, reporting into Bill Scannell, Dell Technologies president, global sales and customer operations.
Dagher...
Atmanirbhar Bharat: NASSCOM CoE signs MoU with BEML
BEML teamed up with IIT – Kanpur in the field of UAV and NASSCOM Centre of Excellence (CoE) for AI & IoT,an initiative of...
NASSCOM CoE Signs MoU with BEML
BEML teamed up with IIT – Kanpur in the field of UAV and NASSCOM Centre of Excellence (CoE) for AI & IoT,an initiative of...
Five Challenges SMEs face in their Digital Transformation Journey
Small and Medium Enterprises (SMEs) are a very important ingredient of a country and its business ecosystem. They contribute to the economy, employment and...
Persistent Systems recognised as a Top 15 Service Provider in 2020 ISG Index for...
Persistent Systems has been recognized as Top 15 Service Provider for the second consecutive quarter by Information Services Group (ISG), a leading global technology...