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Avaali inaugurates Digital Centre of Excellence at KSIT and KSSEM
Avaali Solutions, a leading provider of Shared service automation solutions and digital business operations for large enterprises, inaugurated a Digital Centre of Excellence with...
Pega Partners collaborates with Celebrus
Pegasystems announced Always-On Insights, a new offering combining Pega Customer Decision Hub with Celebrus’ c. By integrating Celebrus’ real-time data capturing from digital properties...
Tata Communications launches DIGO – integrated platform for converged and contextual conversations
Tata Communications launches DIGO, an in-network, cloud communications platform to power up customer engagement for digital-first businesses. The platform offers a full suite of...
Genesys recognized as leader by Frost & Sullivan in Annual Frost Radar Reports
Genesys has received worldwide recognition for its growth and innovation by Frost & Sullivan in the firm’s regional cloud contact center reports. Genesys earned...
CleverTap acquires Leanplum
CleverTap announced it has signed definitive agreements to fully acquire San Francisco based Leanplum, a leading multi-channel customer engagement platform, for an undisclosed amount.
This...
MoEngage introduces WhatsApp business integration for enterprises
MoEngage announces a new WhatsApp Business Integration that will allow enterprises to gather insights and run personalized WhatsApp campaigns for different customer segments to...
Veeam kickstarts VeeamON 2022, the modern data protection conference of the year
Veeam Software kicked off its annual user conference, VeeamON 2022, the Modern Data Protection Conference of the Year, delivering a rich, hybrid experience to...
Techwave launches multi-cloud solution in the Microsoft Marketplace
Techwave released one multi-cloud solution ‘TW Cloud Management Platform - Unity’ and two services ‘SAP on Azure - Pre Assessment’ and ‘Azure Well Architected...
AIIMS Jodhpur ties up with Microsoft India
The All-India Institute of Medical Sciences (AIIMS), Jodhpur, announced a collaboration with Microsoft India for digital innovation and collaboration in healthcare services, medical education,...
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...