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Zendesk leaders and customers share predictions on AI, customer experience, data privacy and security
The accelerated adoption of AI and the massive explosion of generative AI shook up the world this past year. Looking ahead to 2024, here are some insights from Zendesk leaders and customer champions, across sectors, around the world including, a global beauty brand, a German manufacturer, a Brazilian financial services company, and a UK-based charitable social enterprise.
McDonald’s Corporation and Accenture Expand Partnership to Accelerate Technology Adoption and Reinvent Customer and...
McDonald’s Corporation and Accenture announced an expansion of their strategic partnership to help execute McDonald’s strategy to leverage the latest edge technology and apply generative AI solutions across its restaurants worldwide to improve operations as well as customer and crew experience
KPMG in India, DSCI and nasscom report ‘Secure in India 2023’ on GCC empowered...
There is an immediate need to move at a faster pace in this landscape to ensure security considerations are embedded in emerging domains such as, but not limited to, 5G, Artificial Intelligence (AI), Machine Learning (ML), Non-Fungible Tokens (NFT), metaverse, cryptocurrency regulations, blockchain, Internet of Things (IoT), drone technology, Virtual Reality, Augmented Reality, robotics and automation, and 3D printing.
Meet Fortinet Advisor, a Generative AI Assistant that Accelerates Threat Investigation and Remediation
Fortinet harnesses more than a decade of AI innovation and deep threat expertise to empower customers with a cutting-edge GenAI tool that upskills cybersecurity teams
Product Centric Value Delivery is Key to Building a Transformed, Digital-ready Enterprise
By Shalini A. Nair, Associate Vice President, Corporate Transformation Initiatives, Quality, Infosys
Be it a technology leader like Intel, a non-profit organisation like Code for...
Pidge launches Trace, an AI-powered fleet intelligence solution for advanced surveillance and insights
Pidge, a next-gen logistics technology company, has introduced TRACE—a groundbreaking solution for effective fleet management, providing deep intelligence to all businesses looking to manage on-ground fleets of executives and vehicles.
Gartner Survey Finds 45% of Organisations Experienced Third Party-Related Business Interruptions During the Past...
Gartner Highlights Four Actions Organisations Must Take to Increase Third Party Cybersecurity Risk Management Effectiveness
Dassault Systèmes Introduces SOLIDWORKS for Online Purchase in India
Dassault Systèmes announced the availability of SOLIDWORKS for online purchase in India. Designed to meet the requirements of individuals engaged in professional work, hobbies,...
NTT announces key technology predictions for 2024
NTT announced its key technology predictions for 2024. As IT teams start planning, and organisations adapt to 2023’s biggest disruptor – Generative AI, the...
AI is crucial in enhancing customer service over any other industry: Alan Masarek, CEO,...
Emerging technologies like AI has taken over the world transforming not only businesses but governments and even the people. AI has been pivotal in...
