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Ameyo aims to simplify customer interactions through omni-channel cloud contact centers

The entire world went through a tough time in 2020, with businesses striving to deliver optimum customer experience in the new normal. Realizing effective...

Ameyo integrates with Google’s Business Messages

Ameyo, an omnichannel customer engagement platform has integrated with Google’s Business Messages to enable brands to get started with this new conversational marketing channel....
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SAS transforms traditional customer data platform capabilities

Marketers face many challenges streamlining customer data that traditional customer data platforms (CDPs) and marketing clouds alleviate. However, CDPs and marketing clouds have associated...

Leveraging automation and intelligent technologies to eliminate blind spots and build a connected enterprise

By N Shashidhar - VP, Global Platform Head, Edge Platforms, EdgeVerve In an era where organizations today, on average, die younger than their employees, it’s...
Cloud Computing

Dell APEX portfolio advancements help customers to strengthen multicloud strategies and simplify IT operations

Dell Technologies unveils new Dell APEX offerings across cloud platforms, public cloud storage software, client devices and compute. These additions to the industry’s most...
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