At the Avaya Partner Summit, Avaya introduced updates to the Avaya Edge partner program to provide paths for its partners to bundle Avaya’s advanced technology solutions
Zendesk, Inc. announced the introduction of outcome-based pricing for AI agents, a significant shift that reflects the transformative impact of AI on customer service....
Redington Limited (Redington) has collaborated with Amazon Web Services India Private Limited (AWS) to introduce Red.AI, a new initiative to enable technology partners learn,...
At SAP Now, the second flagship customer event in India this year, SAP unveiled new midmarket AI research revealing 96% of Indian organisations with...