Tag: Avaya
AI is crucial in enhancing customer service over any other industry: Alan Masarek, CEO,...
Emerging technologies like AI has taken over the world transforming not only businesses but governments and even the people. AI has been pivotal in...
Avaya ties up with Startek to support global businesses through packaged CX Offering
Avaya has signed a memorandum of understanding (MoU) with Startek, a global customer experience (CX) solutions provider, that will see the two companies partner...
Avaya executes on Dubai’s Metaverse Vision with ‘Meta Experience’ Technology at Gitex Global
Avaya demonstrated how it is executing on Dubai’s metaverse vision at Gitex.Developed in by Avaya’s Dubai-based team in collaboration with Avanza, the ‘Metaverse Experience’...
Avaya collaborates with Alcatel-Lucent Enterprise
Avaya and Alcatel-Lucent Enterprise announced at GITEX Global the next phase of their strategic partnership that will enable global enterprises to innovate more easily...
Avaya powers the ‘experience economy’ with partnership
In a recent interview with CRN India, Avaya's Global Vice President (Channels), Fadi Moubarak discusses the transformational opportunities in the channel
How do you see...
Avaya partners with Microsoft to deliver Avaya OneCloud Solutions on Microsoft Azure
Avaya and Microsoft Corp. have expanded their global partnership by pairing the industry leading Avaya OneCloud portfolio with Microsoft Azure to provide organizations with...
Avaya partners with Alcatel-Lucent Enterprise to foster their customers’ transformation to the cloud ...
Avaya and Alcatel-Lucent Enterprise announced a strategic partnership that extends the availability of Avaya’s OneCloud CCaaS (Contact Center as a Service) composable solutions to...
Avaya helps partners ‘Subscribe to Change’ as channel community converges on annual Partner forum
At a hybrid edition of the Avaya Partner Forum, Avaya outlined the considerable market shifts that have taken place over the past 18 months,...
Avaya acquires CTIntegrations to boost the its OneCloud Platform
Avaya announced it has acquired CTIntegrations, a specialized contact center software development and system integration company based in Austin, Texas. CTIntegrations provides Avaya with...
Microsoft Azure Communication Services collaborate with Avaya OneCloud CPaaS
Avaya announced a strategic relationship with Microsoft to create a powerful set of joint cloud communications solutions to define the future of customer and...
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Pega introduces Pega GenAI coach to intelligently guide users to do their best possible...
Pegasystems Inc. introduced Pega GenAITM Coach, a generative AI-powered mentor for Pega solutions that proactively advises users to help them achieve optimal outcomes. Leveraging...
Kaspersky: Negative effects motivate APAC educators’ cyber decisions the most
The study revealed that age, gender and educational levels did not influence the surveyed educators’ cyber decisions
Qlik sets the Pace for real-world AI business transformations across industries
Qlik, has enabled the integration of AI across industries, driving substantial business outcomes. In its latest effort to make AI more approachable for enterprises at all stages of technological adoption, Qlik announces the AI Accelerator.