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Avaya cloud solution to supercharge global BPOs’ growth

In a bid to strengthen the Business Process Outsourcing (BPO) community, global communication solution provider Avaya has announced that the first phase of a...

Avaya recognised as ‘2019 Contact Center Vendor of the Year’ by Frost & Sullivan

Avaya Holdings Corp has been honoured with the 2019 Contact Center Vendor of the Year Award at the Frost & Sullivan 2019 India ICT...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Communication technology firm Avaya said that it was introducing end-to-end Contact Center-as-a-Service (CCaaS) solutions for the Asia-Pacific market, with the first offerings available in...

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Trend Micro launches its local managed XDR datacenter service in India

CLOUDSEC India 2019, hosted by Trend Micro, attracted more than 750 business and technology leaders this year. Experts opined that soon every company would...

Infosys mulls re-pricing digital services

Software vendor Infosys is mulling to re-price digital services upwards in view of its high value business potential. “I think we have an opportunity...

Oracle opens Gen 2 data centre in Mumbai with 100 customers

In a fillip to the Indian government’s demand from the global technology firms to store data locally and keep it extra secure, Oracle has...