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Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya has enabled BPO workers to work from home during COVID-19 crisis

India’s business process outsourcing (BPO) industry continues to safeguard its contact center agents and teams amid the novel Coronavirus-led lockdown by switching to work-from-home...

Avaya cloud solution to supercharge global BPOs’ growth

In a bid to strengthen the Business Process Outsourcing (BPO) community, global communication solution provider Avaya has announced that the first phase of a...

Avaya recognised as ‘2019 Contact Center Vendor of the Year’ by Frost & Sullivan

Avaya Holdings Corp has been honoured with the 2019 Contact Center Vendor of the Year Award at the Frost & Sullivan 2019 India ICT...
Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Avaya launches Contact Center-as-a-Service for Asia-Pacific market

Communication technology firm Avaya said that it was introducing end-to-end Contact Center-as-a-Service (CCaaS) solutions for the Asia-Pacific market, with the first offerings available in...

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IBM and Persistent Systems to accelerate IBM Cloud Pak deployment and core IT modernization...

IBM and Persistent Systems has announced a new collaboration to help accelerate IBM Cloud Pak deployments to speed clients’ enterprise modernization and their move...

Druva and FireEye join forces to strengthen enterprise cyber resiliency

Druva has announced the launch of an API integration with FireEye extending visibility and control over endpoint backup data to monitor, analyze, detect and...

Syncordis becomes certified, global Temenos managed upgrade services partner

Syncordis S.A., a leading Temenos banking software specialist and a subsidiary of Larsen & Toubro Infotech Ltd. (LTI) is now a certified, global Temenos...
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