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27% Call Centers will switch to Work From Home permanently: Ozonetel Study

53% businesses reported a drop in productivity of call center agents

Ozonetel launches AI-powered speech analytics dashboard for call centres

Ozonetel has launched an AI-powered Speech Analytics Dashboard for Call Centers. Speech Analytics is the process of analysing any voice recording using AI-based tools....
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Hewlett Packard Enterprise and Danfoss partner to curb data centre energy consumption and reuse...

Hewlett Packard Enterprise and Danfoss announced their collaboration to deliver HPE IT Sustainability Services – Data Centre Heat Recovery, an off-the shelf heat recovery...

CERT-In and Mastercard India sign MoU for collaboration in cyber security to enhance India’s...

Indian Computer Emergency Response Team (CERT-In) is a Government organisation under the Ministry of Electronics and Information Technology, Government of India. CERT-In has been...

Hewlett Packard Enterprise introduces new AI and hybrid cloud programs to boost partner profitability

Hewlett Packard Enterprise announced a new AI enablement program, in collaboration with NVIDIA, designed to boost profitability and deliver new revenue streams for partners....
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