Tag: Call Centers
27% Call Centers will switch to Work From Home permanently: Ozonetel Study
53% businesses reported a drop in productivity of call center agents
Ozonetel launches AI-powered speech analytics dashboard for call centres
Ozonetel has launched an AI-powered Speech Analytics Dashboard for Call Centers. Speech Analytics is the process of analysing any voice recording using AI-based tools....
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Michael Bernhardt to head global distribution sales at HPE
As Vice President, Bernhardt reports to Ewington and is responsible for the strategy and business with HPE's distributors worldwide. In his new role Bernhardt will work with HPE's sales, marketing, services and enablement teams to help distributors achieve sustainable business success and ensure optimal alignment of strategies and operational processes.
ShellKode launches “EmpowerHer” join hands with AWS to train 1 lakh women developers in...
ShellKode has launched “EmpowerHer'' in collaboration with Amazon Web Services (AWS), to train and empower 1 lakh – women developers into the future with...
HCLTech and Cisco launch Pervasive Wireless Mobility as-a-Service
HCLTech, a leading global technology company, and Cisco today announced the launch of Pervasive Wireless Mobility as-a-Service for secure and seamless enterprise-wide connectivity.
The service...