Tag: Chris McGugan
Avaya and IBM sign agreement to accelerate hybrid cloud strategy
Avaya Holdings Corp and IBM have announced that Avaya will adopt hybrid cloud solutions from IBM to help expand its Avaya ReadyNow private cloud...
New Workforce Optimization Suite for Avaya Contact Centers Advances Customer Engagement and Data Privacy
Avaya Holdings Corp. today introduced a new version of the Avaya Workforce Optimization suite, which improves service quality, operational and employee productivity and data...
New Avaya IP Office now available globally
Avaya Holdings Corp has today announced that the new Avaya IP Office release is now available globally. Avaya IP Office helps businesses drive greater...
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New Relic enhances AI monitoring, industry’s first APM for AI
New Relic announced the general availability of New Relic AI monitoring with a suite of powerful new features to meet the evolving needs of...
TAC Security appointed as cybersecurity assessor for Microsoft & Meta-led App defence alliance
TAC Security, a leading cybersecurity company, has been appointed as a key Cyber Security Assessor for the App Defence Alliance (ADA), marking a significant...
ESG research unveils critical gaps in responsible AI practices across industries
Qlik has sponsored a study by TechTarget’s Enterprise Strategy Group (ESG) to shine a light on the state of responsible AI practices across industries....