Tag: Contact Center as a Service (CCaaS)
Ozonetel launches contact center platform on WhatsApp
Ozonetel, a leading omnichannel customer communication platform provider, has launched a new full-featured Contact Center-as-a-Service (CCaaS) platform on WhatsApp. With this platform, organizations can set...
Avaya partners with Microsoft to deliver Avaya OneCloud Solutions on Microsoft Azure
Avaya and Microsoft Corp. have expanded their global partnership by pairing the industry leading Avaya OneCloud portfolio with Microsoft Azure to provide organizations with...
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Marketers look to generative AI as customer expectations increase in India: Adobe research
Indian brands will lead the next wave of global customer experience innovation as consumers become aware of new technologies, and more deeply explore virtual...
Xiaomi partners with Dixon Technologies for manufacturing and export of its mobile phones
Xiaomi has become the first Chinese handset maker to partner with a local contract company in India for manufacturing and export of its mobile...
62% of Indian small businesses use website, online store, or e-commerce platform as main...
GoDaddy, the company that helps entrepreneurs thrive, released the survey findings from its GoDaddy 2023 Data Observatory. The GoDaddy survey studies the current state...