Tag: Contact Center as a Service (CCaaS)
Ozonetel launches contact center platform on WhatsApp
Ozonetel, a leading omnichannel customer communication platform provider, has launched a new full-featured Contact Center-as-a-Service (CCaaS) platform on WhatsApp. With this platform, organizations can set...
Avaya partners with Microsoft to deliver Avaya OneCloud Solutions on Microsoft Azure
Avaya and Microsoft Corp. have expanded their global partnership by pairing the industry leading Avaya OneCloud portfolio with Microsoft Azure to provide organizations with...
Latest article
BioCatch releases inaugural annual report on AI’s impact on digital fraud and financial crime
Nearly 70% of the 600 fraud-management, anti-money laundering, and risk and compliance officials surveyed in BioCatch’s first-ever AI-focused fraud and financial crime report say...
GTPL Hathway Limited enhances its customer experience with GIVA, an AI-powered chatbot enabled by...
GTPL Hathway Limited, India’s largest Multi-System Operator (MSO), today unveiled an enhanced version of its WhatsApp bot, GIVA, integrating advanced AI capabilities. The upgraded...
Rashi Peripherals to offer the Quantum SuperLoader 3 for advanced data protection solution in...
Rashi Peripherals Limited announced the availability of Quantum’s SuperLoader 3 in India, an entry-level automated tape storage solution tailored specifically for small and medium-sized...