Tag: Contact Centre as a Service (CCaaS)
Genesys Cloud CX grows revenue over 50% year-over-year and generates nearly $1.2 bn in...
Genesys, a global cloud leader in AI-powered experience orchestration, reported results for the second quarter of its fiscal year 2024 (May 1 –July 31,...
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Forecasting demand: The key to surviving market fluctuations
By Prem Bhatia, Co-Founder and CEO, Graas
Learn from the past if you want to predict the future. That’s a fairly common saying and it...
AI Adoption Soars in India, But Energy Demands and Infrastructure Challenges Threaten Sustainability Goals,...
Pure Storage, the IT pioneer that delivers the world’s most advanced data storage technology and services has released a new report highlighting the preparedness...
Airtel Business and Cisco launch Airtel SD-Branch to simplify and secure enterprise networking
Airtel Business, the B2B arm of Bharti Airtel (Airtel), and Cisco, the worldwide leader in networking and security, launched Airtel Software-Defined (SD) Branch —...