Tag: Conversational CRM
‘To deliver a seamless customer experience, businesses need a conversational CRM’
In conversation with CRN India, Vasudeva Rao Munnaluri, RVP India & SAARC, Zendesk, talks about how the company is helping businesses embrace the new...
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
Latest article
Skyflow launches agentic AI security and privacy layer
Skyflow unveiled new capabilities for Agentic AI. These allow enterprises to build and deploy AI agents with a security and privacy trust layer with...
Web-based tool from STMicroelectronics accelerates AIoT projects with smart sensors
ST AIoT Craft, a new web-based tool, simplifies developing and provisioning node-to-cloud AIoT (Artificial Intelligence of Things) projects that use the machine-learning core (MLC)...
Freshworks appoints Srinivasan Raghavan as Chief Product Officer
Freshworks Inc. announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry....