Tag: Customer Engagement

WebEngage announced that it has partnered with India’s newest and most dependable airline, Akasa Air. In line with its strategy to build a tech-first...

Adobe Summit – the world’s largest Digital Experience Conference – Adobe announced that General Motors (GM) has selected Adobe Experience Cloud to deliver one-to-one personalized interactions...

By Jnanankur Ghosh, Head of Marketing, Mihup There are two typical scenarios which continue to pose challenges for contact center managers all over the world: 1.Poor...

During the OpenText World, OpenText , announces Cloud Editions 22.4 (CE 22.4), a series of impactful new innovations driving forward the company’s Project Titanium to deliver seamless...

Tata Communications launches DIGO, an in-network, cloud communications platform to power up customer engagement for digital-first businesses. The platform offers a full suite of...

Written By: Srinivas Pingali and Shankar Prakash Professors of Practice at IIM Udaipur. Microsoft recently announced the $68.7 billion acquisition of games company Activision Blizzard....

Fly Gangwon, the South Korean Tourism Convergence Carrier (TCC) airline startup, has partnered with IBS Software to overhaul its distribution and reservations capabilities as...

Ravindra Kelkar, Area Vice President, Sales & Service, Indian Subcontinent, Citrix talks about how the company is accelerating business growth in the region

Former Adobe India senior executive Kulmeet Bawa has joined omni-channel marketing solutions provider Resulticks as its Chief Operating Officer (COO) and President, JAPAC, the...

Tathastu, Future Group’s subsidiary, responsible for ideating and implementing digital innovation across Future Retail, has chosen MoEngage’s Intelligent Customer Engagement to improve customer engagement. Through...