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Akasa Air ties up with WebEngage to enhance customer engagement

WebEngage announced that it has partnered with India’s newest and most dependable airline, Akasa Air. In line with its strategy to build a tech-first...

General Motors partners with Adobe Experience Cloud to deliver real-time customer engagement and personalized...

Adobe Summit – the world’s largest Digital Experience Conference – Adobe announced that General Motors (GM) has selected Adobe Experience Cloud to deliver one-to-one personalized interactions...

Improving sales for businesses through real-time conversation intelligence

By Jnanankur Ghosh, Head of Marketing, Mihup There are two typical scenarios which continue to pose challenges for contact center managers all over the world: 1.Poor...

OpenText kicks off OpenText World; launches Cloud Editions 22.4 and Project Titanium

During the OpenText World, OpenText , announces Cloud Editions 22.4 (CE 22.4), a series of impactful new innovations driving forward the company’s Project Titanium to deliver seamless...

Tata Communications launches DIGO – integrated platform for converged and contextual conversations

Tata Communications launches DIGO, an in-network, cloud communications platform to power up customer engagement for digital-first businesses. The platform offers a full suite of...
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From Megamarts to Metamarts: The next disruption of retail?

Written By: Srinivas Pingali and Shankar Prakash Professors of Practice at IIM Udaipur. Microsoft recently announced the $68.7 billion acquisition of games company Activision Blizzard....

Fly Gangwon selects IBS Software’s PSS Platform to propel customer engagement

Fly Gangwon, the South Korean Tourism Convergence Carrier (TCC) airline startup, has partnered with IBS Software to overhaul its distribution and reservations capabilities as...

Exclusive Interview with Ravindra Kelkar, Area Vice President, Sales & Service, Indian Subcontinent, Citrix

Ravindra Kelkar, Area Vice President, Sales & Service, Indian Subcontinent, Citrix talks about how the company is accelerating business growth in the region

Ex-Adobe India executive Kulmeet Bawa joins Resulticks

Former Adobe India senior executive Kulmeet Bawa has joined omni-channel marketing solutions provider Resulticks as its Chief Operating Officer (COO) and President, JAPAC, the...

Future Retail chooses MoEngage to grow adoption of its Future Pay app

Tathastu, Future Group’s subsidiary, responsible for ideating and implementing digital innovation across Future Retail, has chosen MoEngage’s Intelligent Customer Engagement to improve customer engagement. Through...
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OpenText cybersecurity announces Carbonite Cloud-to-Cloud Backup 

OpenText Cybersecurity today introduced Carbonite Cloud-to-Cloud Backup in India enabling organisations to protect business-critical data stored on third-party SaaS applications such as Microsoft 365, Salesforce,...

HCLTech and Tecnotree collaborate to bring 5G-led GenAI solutions for telcos

HCLTech and Tecnotree announced a strategic partnership to co-develop advanced 5G-led generative AI (GenAI) solutions for the global telecom industry. The partnership will bring together...

Hewlett Packard Enterprise and NVIDIA announce ‘NVIDIA AI Computing by HPE’ to accelerate Generative...

Hewlett Packard Enterprise and NVIDIA announced NVIDIA AI Computing by HPE, a portfolio of co-developed AI solutions and joint go-to-market integrations that enable enterprises...
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