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Adobe unveils the future of Customer Experience Management in the age of Generative AI

At Adobe Summit, Adobe unveiled a suite of innovations for the enterprise that will empower brands to deliver one-to-one personalisation at scale through generative...

Sprinklr announces 120 new customer service and 25 new AI innovations to elevate omnichannel...

Sprinklr announced its unified customer experience management (Unified-CXM) platform for modern enterprises includes more than 650 new features and innovations for the four Sprinklr...
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The future of AI in the workplace: What to expect in 2024 and beyond

By Vasudeva Rao Munnaluri, RVP, India & SAARC, Zendesk Employee expectations are rising–they expect knowledge and support to be readily available from anywhere, regardless of whether...

Check Point Announces a New Collaboration with Microsoft to Supercharge Infinity AI Copilot with...

Check Point Software Technologies Ltd. a leading AI-powered, cloud-delivered cyber security platform provider, has announced a collaboration with Microsoft that utilises the Microsoft Azure OpenAI Service to enhance Check Point Infinity AI Copilot, marking a significant advancement in cyber security AI applications

Cisco Study Reveals Very Few Organisations in India Prepared to Defend Against Today’s Rapidly...

Only 4% of organisations in India have the ‘Mature’ level of readiness needed to be resilient against today’s cybersecurity risks.
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