Tag: customer service management
Role of Data Science and AI in customer service management
Written by: Rohan Joshi and Sudhir Prabhu (co-founders of Wolken Software)
Customer connections are critical for the success of your firm. The quality of your...
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Clover Infotech launches state-of-the-art Oracle focused global COE in Pune
Clover Infotech has launched its state-of-the-art Oracle focused global center of excellence (COE) in Pune. The 200-seater global Oracle focused COE will house the best talent including subject matter, domain and technology experts with extensive experience in Oracle.
More than one in two companies in APAC plan to outsource cybersecurity
Company bosses are boosting their cybersecurity following an alarming increase in cyberattacks, a new study commissioned by Kaspersky has found. The data shows that more than three quarters (77%) of companies in Asia Pacific (APAC) suffered at least one cyber incident in the last two years.
TeamViewer Integrates Lansweeper Technology into its Remote Monitoring and Management Offering
TeamViewer, a leading global provider of remote connectivity and workplace digitalisation solutions, announced the integration of Lansweeper’s technology for asset discovery and inventory into its remote monitoring and management (RMM) offering