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Freshworks Advances its Agentic AI Platform to Uncomplicate Service Software for Companies Big and...

Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks  unveiled the...

Freshworks and Unisys join forces to transform IT service management for mid-market and enterprise...

Freshworks Inc. announced a strategic relationship with Unisys to resell Freshworks' modern IT Service Management (ITSM) solutions, including Freshservice and Device42. This partnership underscores...

79% of Indian companies plan to increase AI spending in 2025: Freshworks’ AI Workplace...

Companies in India believe AI is essential for business success in 2025, showcasing the highest sentiment globally, according to the Freshworks’ AI Workplace Report....

We’ve sharpened our focus as a company, concentrating on the three pillars of EX,...

In a recent interaction with CRN India, Shelton Rego, Vice President and Managing Director-India, Freshworks, discusses the company’s performance over the past year and...

Freshworks appoints Srinivasan Raghavan as Chief Product Officer

Freshworks Inc. announced Srinivasan Raghavan as its new Chief Product Officer (CPO) with over two decades of leadership experience in the enterprise SaaS industry....

Savex Technologies ties up with Freshworks to bolster customer and employee engagement solutions

Savex Technologies has signed a distribution agreement with Freshworks to delight their customers and employees. This partnership enables Savex to make use of Freshworks’...

Chennai-born Freshworks democratising cloud-based software for all

Not many Indian startups have a global story to tell, but the cloud-based software company Freshworks with its roots in Chennai has evolved into...

Exclusive Interview with Anand Venkatraman, VP Channels & Marketplace, Freshworks

Anand Venkatraman, VP Channels & Marketplace, Freshworks shares the company's role in helping customers drive innovation and build solutions on the AWS Cloud

Freshworks Launches “Freddy”: an AI Engine to enrich customer experience at every touchpoint

Freshworks  has announced the launch of “Freddy”, an “Omnibot” AI engine that enhances the sales, support and marketing capabilities for businesses of all sizes....