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NEC signs agreement with Genesys to contact center solutions in India

NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys. The agreement enables NECTI to market,...

Genesys debuts fastest, accurate AI-powered Forecasting and Scheduling Service

Genesys introduced today the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to...

Genesys awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year

Genesys today announced it has been awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year, as well as the 2018 Contact...

Genesys Appoints Sajin Rehan as Vice President Sales and General Manager for South Asia

Genesys announced the appointment of Sajin Rehan as vice president sales and general manager for South Asia. In his role, Sajin will lead the...

AI, Intelligent Apps, Analytics, Conversational Platforms, and IoT are some strategic technology trends for...

Beginning of the year is the right time to evaluate the past progress and plan new strategies for development. There are numerous things on...

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Cloud4C appoints industry leaders to strengthen ASEAN presence

Cloud4C, leading cloud managed services provider, is set to expand its footprint in the ASEAN region with the appointment of key leaders. Manish Kohli,...

Voice Controlled devices are safe alternatives During COVID-19

COVID-19 has brought a variety of challenges for industries that traditionally congregate workers in office environments. While what the future workplace will look like...

K7 Computing’s Threat Lab increases focus on New Malware detection

K7 Computing has said that it is increasing the focus of new Malware & Ransomware detection in its Threat Labs in line with its...
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