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NEC signs agreement with Genesys to contact center solutions in India

NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys. The agreement enables NECTI to market,...

Genesys debuts fastest, accurate AI-powered Forecasting and Scheduling Service

Genesys introduced today the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to...

Genesys awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year

Genesys today announced it has been awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year, as well as the 2018 Contact...

Genesys Appoints Sajin Rehan as Vice President Sales and General Manager for South Asia

Genesys announced the appointment of Sajin Rehan as vice president sales and general manager for South Asia. In his role, Sajin will lead the...

AI, Intelligent Apps, Analytics, Conversational Platforms, and IoT are some strategic technology trends for...

Beginning of the year is the right time to evaluate the past progress and plan new strategies for development. There are numerous things on...

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Synology releases Active Backup for Business 2.1 to protect Microsoft Hyper-V

Synology Inc has released an update to Active Backup for Business, an integrated backup solution that protects your business workloads, with new support for...

Citrix ranked a leader in unified endpoint management solutions

Citrix Systems has announced that it has been ranked as a leader in Unified Endpoint Management solutions by independent research firm Forrester Research, Inc...

Hybrid cloud’s future bright as 73% of enterprises moving apps back on premise

Nutanix has announced the findings of its second global Enterprise Cloud Index survey and research report, which measures enterprise progress with adopting private, hybrid...