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NEC signs agreement with Genesys to contact center solutions in India

NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys. The agreement enables NECTI to market,...

Genesys debuts fastest, accurate AI-powered Forecasting and Scheduling Service

Genesys introduced today the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to...

Genesys awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year

Genesys today announced it has been awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year, as well as the 2018 Contact...

Genesys Appoints Sajin Rehan as Vice President Sales and General Manager for South Asia

Genesys announced the appointment of Sajin Rehan as vice president sales and general manager for South Asia. In his role, Sajin will lead the...

AI, Intelligent Apps, Analytics, Conversational Platforms, and IoT are some strategic technology trends for...

Beginning of the year is the right time to evaluate the past progress and plan new strategies for development. There are numerous things on...

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Citrix appoints Kathy Chen to Lead the Channel Across the Asia Pacific and Japan...

Citrix has appointed Kathy Chen as vice president of Channel for the Asia Pacific and Japan (APJ) region. Kathy will report to Bronwyn Hastings,...

Making payments effortless and safe

AS Technologies aims to revolutionise the way retailers, businesses and professionals accept payment from their clients and customers, through its merchant friendly mobile POS

Technology Trends for 2020: Arcserve

The year 2020 will again, be a year of big data. With the rise of super apps, Wi-Fi enabled services and cross-functional customer platforms, historic volumes of data can be expected across all industries