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Genesys debuts fastest, accurate AI-powered Forecasting and Scheduling Service

Genesys introduced today the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to...

Genesys awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year

Genesys today announced it has been awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year, as well as the 2018 Contact...

Genesys Appoints Sajin Rehan as Vice President Sales and General Manager for South Asia

Genesys announced the appointment of Sajin Rehan as vice president sales and general manager for South Asia. In his role, Sajin will lead the...

AI, Intelligent Apps, Analytics, Conversational Platforms, and IoT are some strategic technology trends for...

Beginning of the year is the right time to evaluate the past progress and plan new strategies for development. There are numerous things on...
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Raipur: Growing from strength to strength in technology

There are many steel and cement companies in Raipur apart from corporates and SMBs which have huge appetite for technology implementation

Nasscom’s largest SME program opens gateway to US market

As part of its efforts to explore newer markets and reinforce commitment to existing geographies, the National Association of Software and Services Companies (NASSCOM)...

Symantec launches comprehensive cloud access security solution

Symantec has announced its new cloud access security solution to help secure cloud and internet access and use in an enterprise environment. These enhancements...