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NEC signs agreement with Genesys to contact center solutions in India

NEC Technologies India (NECTI), a wholly owned subsidiary of NEC Corporation, has signed a reseller agreement with Genesys. The agreement enables NECTI to market,...

Genesys debuts fastest, accurate AI-powered Forecasting and Scheduling Service

Genesys introduced today the industry's first forecasting and scheduling service for workforce management powered by artificial intelligence (AI). Now businesses can use AI to...

Genesys awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year

Genesys today announced it has been awarded the 2018 Asia Pacific Customer Contact Platform Vendor of the Year, as well as the 2018 Contact...

Genesys Appoints Sajin Rehan as Vice President Sales and General Manager for South Asia

Genesys announced the appointment of Sajin Rehan as vice president sales and general manager for South Asia. In his role, Sajin will lead the...

AI, Intelligent Apps, Analytics, Conversational Platforms, and IoT are some strategic technology trends for...

Beginning of the year is the right time to evaluate the past progress and plan new strategies for development. There are numerous things on...

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Microsoft announces the first chapter of Microsoft Cloud Summit

After the huge success of Azure Open Source Summit and Week of AI, Microsoft has announced the launch of ‘Microsoft Cloud Summit’ – a...

Redington offering the latest products from Apple

Redington will offer the latest products from Apple, including iPhone 11 Pro and iPhone 11 Pro Max, a new pro line for iPhone that...

Eros Now announces collaboration with Microsoft to develop next generation online video platform

Eros Now, a South Asian entertainment OTT (over-the-top) video platform by Eros International Plc, a Global Indian Entertainment Company, announced a collaboration with Microsoft...