Tag: Global Capability Centers (GCCs)
Nearly 78% of India-based GCCs expect to build a superior talent pool: NLB Services
Global Capability Centers (GCCs) in India are witnessing a remarkable surge in hiring, contrasting with Indian IT services firms that are primarily relying on...
Cost optimization and employee well-being will be the top agenda for GCC in the...
As Global Capability Centers (GCCs) continue to successfully navigate the COVID-19 crisis while putting their business resilience to test, cost optimization and employee well-being...
Latest article
SailPoint unveils Harbor Pilot: AI-powered agents transforming identity security
SailPoint, Inc. announced SailPoint Harbor Pilot, a set of AI agents designed to help identity teams work smarter, respond faster and secure their organisations...
AI is bridging India’s customer service gap, but wait times persist
New research from ServiceNow reveals that 80% of Indian consumers now rely on AI chatbots for issue tracking, product recommendations, and self-help. However, despite...
Manufacturing was the most impacted sector in 2024, reveals Arete’s Annual Crimeware Report
Arete released its 2024 Annual Crimeware Report, highlighting key trends and notable shifts in the cyber threat landscape. Arete identified and analysed notable trends...