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New research uncovers Customer Service Inflection Point sparked by pandemic challenges

Businesses risk losing customers due to inconsistencies in the efficiency and quality of service across channels, according to new research by Pegasystems, the software...
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Atos Group and AWS launch Global GenAI innovation studio to accelerate AI-powered business transformation

Atos Group, including Eviden, its business leading in digital, cloud, big data and security, announces the launch of its global GenAI Innovation Studio in...

New Accenture research finds that companies with AI-led processes outperform peers

New research from Accenture indicates that 79% organisations in India have seen investments in generative AI and automation meet or exceed expectations, with 64%...

Tally Solutions and Kerala Start-up Mission Collaborate to Accelerate Technology Adoption amongst Emerging Start-ups

Leading technology player Tally Solutions has signed a memorandum of understanding (MoU) and announced its strategic partnership with the Kerala Start-up Mission (KSUM), an...
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