Tag: Ozonetel

Ozonetel, a leading omnichannel customer communication platform provider, has launched a new full-featured Contact Center-as-a-Service (CCaaS) platform on WhatsApp. With this platform, organizations can set...

Ozonetel has recently partnered with Truecaller to offer Verified Business Caller ID solutions as a part of its solutions suite. Truecaller for Business enables...

Ozonetel, a provider of on-demand cloud communication/telephony solutions, has recently integrated with Google to launch Google’s Business Message on its Cloud Agent platform. CloudAgent’s...

Ozonete has announced an exclusive partnership with Contact Centre Technology Master Distributor IstTek to bring the CloudAgent Contact Centre Solution across the EMEA (Europe,...

53% businesses reported a drop in productivity of call center agents

Ozonetel has launched a first-of-its-kind WhatsApp Solution for call centers. Using this solution, any business can enable an efficient, responsive WhatsApp channel for their...

CloudAgent provides doctors with virtual consultation numbers to connect easily with patients

Companies can now set up call centers with CloudAgent mobile app

Ozonetel has launched an AI-powered Speech Analytics Dashboard for Call Centers. Speech Analytics is the process of analysing any voice recording using AI-based tools....

Ozonetel, provider of on-demand cloud communication/telephony solutions, has announced its partnership with Nityo Infotech for strategic expansion to South East Asia. As part of...