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Online searches drop for Tik ToK, WeChat, ShareIT as India bans Chinese apps

The Indian government’s decision to ban 59 Chinese owned apps has impacted online searches for those apps. A study found that on the June...
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Zendesk first in CX Industry to offer outcome-based pricing for AI agents

Zendesk, Inc. announced the introduction of outcome-based pricing for AI agents, a significant shift that reflects the transformative impact of AI on customer service....

Redington and AWS introduce Red.AI, a new initiative to accelerate generative AI innovation

Redington Limited (Redington) has collaborated with Amazon Web Services India Private Limited (AWS) to introduce Red.AI, a new initiative to enable technology partners learn,...

96% Of Indian midmarket businesses are already prioritising GenAI, faster than rest of world:...

At SAP Now, the second flagship customer event in India this year, SAP unveiled new midmarket AI research revealing 96% of Indian organisations with...
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