Tag: SolarWinds IT service management (ITSM)
SolarWinds to participate in Gartner IT Symposium/Xpo 2023 worldwide events
SolarWinds announced it will participate in the Gartner IT Symposium/Xpo 2023 conferences held worldwide over the coming months. At the events, SolarWinds will showcase its award-winning...
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SailPoint unveils Harbor Pilot: AI-powered agents transforming identity security
SailPoint, Inc. announced SailPoint Harbor Pilot, a set of AI agents designed to help identity teams work smarter, respond faster and secure their organisations...
AI is bridging India’s customer service gap, but wait times persist
New research from ServiceNow reveals that 80% of Indian consumers now rely on AI chatbots for issue tracking, product recommendations, and self-help. However, despite...
Manufacturing was the most impacted sector in 2024, reveals Arete’s Annual Crimeware Report
Arete released its 2024 Annual Crimeware Report, highlighting key trends and notable shifts in the cyber threat landscape. Arete identified and analysed notable trends...