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Conversational AI and automation company, Uniphore acquires Hexagone

Uniphore announced that it has acquired Hexagone, which fuses various voice, visual and text-based data to provide AI-derived insights to help better understand human behavior. With...

Uniphore joins AWS ISV Accelerate Program

Uniphore, the leader in conversational AI and automation, today announced it has been accepted into the Amazon Web Services (AWS) Independent Software Vendor (ISV) Accelerate Program,...

Uniphore announces Unite App Alliance Partner Program  

Uniphore the leader in Conversational Automation, announced its Unite App Alliance Partner Program. A major pillar of the global Uniphore Unite Partner Program, the...

Uniphore introduces additions to its Conversational Automation Platform

Uniphore announced the addition of new solutions to its flagship Conversational AI & Automation platform — the industry’s only platform that provides intent, sentiment,...

Uniphore ties up with with Cisco to enable enhanced customer experiences

Uniphore announced that it has joined Cisco SolutionsPlus, an industry-leading partner program that helps enterprise buyers design and implement complete end-to-end customer solutions. Through Cisco’s...

Uniphore announces “Uniphore Unite” partner program to accelerate Global AI and Automation Innovation

Uniphore has announced its Uniphore Unite partner program to support a rapidly expanding market that is seeing the benefits of using Artificial Intelligence (AI)...

Uniphore survey exposes significant customer service gaps in Contact Centres across Asia-Pacific during global...

Uniphore has announced results from its latest COVID-era survey that highlights significant challenges faced by both consumers and customer service centres. This includes noteworthy...

Firstsource Partners with Uniphore to Deliver Exceptional Customer Experience Leveraging their AI and...

Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and a RP-Sanjiv Goenka Group company, has announced a strategic partnership with...

The power of Conversational Service Automation: Revolutionizing the financial industry

By Ravi Saraogi, Co-founder & President APAC, Uniphore The banking and financial services industry (BFSI) sector is ever changing. The emergence and growth of Fintech...
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