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Verint Open Platform Expands Integration with Webex by Cisco

Verint, The Customer Engagement Company, announced its expanded partnership with Webex by Cisco through the integration of the Verint Open Platform’s unified data hub into the Webex App Hub for Webex Contact Center.

Verint empowers contact center users with engagement data insights

Verint launched Verint Engagement Data Insights providing business users no code, no training, self-service access to all of their engagement data using Verint Da Vinci...

Need for digital-first engagement as airline passengers navigate more complex customer journeys: Verint Study

Airlines saw an increase of 300 percent in monthly conversations around flight bookings, at a time when global passenger numbers have been trending around...

Avaya recognised as Partner of the Year by Verint 

Avaya has been recognized by Verint as its North American Enterprise Partner of the Year, EMEA Partner of the Year and Latin American Partner...
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Aurionpro Solutions acquires Arya.ai, to power next generation Enterprise AI platforms for Financial Institutions...

Aurionpro Solutions Limited announces the strategic acquisition of Mumbai-based Banking and Insurance focused PaaS startup, Arya.ai. With Arya.ai, Aurionpro will significantly enhance its portfolio of enterprise fintech offerings to expedite the adoption of AI that is responsible, accurate, and auditable, aligning strongly with the rapidly evolving demands of Banks and Insurers.

Dell Technologies unveils the new AI-powered commercial PC portfolio in India

Dell Technologies is officially launching the broadest portfolio of commercial AI laptops and mobile workstations in India. These new PCs are designed to bring organisations and employee productivity into the AI era.

Zendesk collaborates with Anthropic and AWS to help businesses deliver exceptional AI-powered customer experiences

Zendesk announced a collaboration with Amazon Web Services (AWS) and Anthropic to offer faster, more efficient, and accurate AI features
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