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Avaya Spaces provides new capabilities for cloud-based collaboration and meetings

Enabling an increasingly distributed and mobile workforce, Avaya Holdings has added new capabilities to Avaya Spaces that embrace a multi-experience approach by centralizing voice,...

Avaya partners with Koopid to deliver AI-powered customer journeys

Avaya Holdings has announced that it has expanded its Technology Partner alliances program through a new agreement with Koopid, an AI-powered customer experience orchestration...

Avaya recognised as ‘2019 Contact Center Vendor of the Year’ by Frost & Sullivan

Avaya Holdings Corp has been honoured with the 2019 Contact Center Vendor of the Year Award at the Frost & Sullivan 2019 India ICT...

Avaya appoints Sanjay Pai as regional sales leader of India

Avaya Holdings Corp. today announced the appointment of Sanjay Pai, as the Regional Sales Director for the India market. In this role, Sanjay will...
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The future of AI in the workplace: What to expect in 2024 and beyond

By Vasudeva Rao Munnaluri, RVP, India & SAARC, Zendesk Employee expectations are rising–they expect knowledge and support to be readily available from anywhere, regardless of whether...

Check Point Announces a New Collaboration with Microsoft to Supercharge Infinity AI Copilot with...

Check Point Software Technologies Ltd. a leading AI-powered, cloud-delivered cyber security platform provider, has announced a collaboration with Microsoft that utilises the Microsoft Azure OpenAI Service to enhance Check Point Infinity AI Copilot, marking a significant advancement in cyber security AI applications

Cisco Study Reveals Very Few Organisations in India Prepared to Defend Against Today’s Rapidly...

Only 4% of organisations in India have the ‘Mature’ level of readiness needed to be resilient against today’s cybersecurity risks.
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