Tag: Visual engagement
Visual Engagement Tools Deliver Great CX: What You Need to Know
These tools will allow agents to create a more personal and secure customer experience at any distance
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o9 digitally transforms Iveco Group’s integrated business planning processes
o9 announced its recent selection by Iveco Group to digitally transform its S&OP, supply and demand planning, integrated business planning and supplier collaboration capabilities...
Akamai’s API security product achieves PCI compliance and sees tremendous customer growth
Akamai Technologies, Inc. announced that its API Security product has achieved the latest (version 4.0) Payment Card Industry Data Security Standard (PCI DSS) compliance....
Microsoft announces Phi-3, a family of open AI models
Microsoft is excited to introduce Phi-3, a family of open AI models developed by the company. The Phi-3 models stand out as the most...