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Infobip reveals the five most significant trends in customer experience and omnichannel communications for...

Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to global market research firm Forrester better customer...

Ozonetel launches contact center platform on WhatsApp

Ozonetel, a leading omnichannel customer communication platform provider, has launched a new full-featured Contact Center-as-a-Service (CCaaS) platform on WhatsApp. With this platform, organizations can set...

Meta Platform collaborates with Jio to launch JioMart on WhatsApp

Meta and Jio Platforms announced the launch of the first-ever end-to-end shopping experience on WhatsApp, where consumers can shop from JioMart right within their...

Infobip partners with Microsoft to enhance digital communications

Global cloud communications company Infobip enhances its collaboration with Microsoft by integrating its WhatsApp and SMS channels to help businesses to deepen customer relationships, increase loyalty and...

WhatsApp may soon get Facebook Messenger-like features

Instant messaging platform WhatsApp owned by Facebook plans to introduce quick message reactions through a future update. The feature is already available with other...

WhatsApp rival Telegram adds video call support

WhatsApp’s closest rival Telegram has announced that it is launching video call functionality in all its desktop and mobile apps. The feature, currently available in...

With Jio, WhatsApp Pay to empower millions of Indians: Zuckerberg

Reiterating his commitment to launch WhatsApp Pay for over 400 million users of the messaging platform in India, Facebook CEO Mark Zuckerberg said that...

No nod to WhatsApp to go live on full scale UPI ops: RBI

The RBI has told the Supreme Court it has not granted permission to WhatsApp to go live for full scale operations on the Unified...

Facebook Messenger Rooms arrives on WhatsApp for Web

In the next step to integrate its family of apps that are being used by 3.14 billion users globally, Facebook has integrated Messenger rooms...

Facebook logs solid growth in Q2, 3.14bn people use its apps

Facing ad boycott over its inaction to remove hate speech, Facebook shares surged over 7 per cent after the social network reported net income...
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5G drives revenue growth: Ericsson Mobility business report

New research from the Ericsson Mobility Report team provides encouraging evidence for communication service providers (CSPs) worldwide by identifying a correlation between 5G uptake...

Lumenore ties up with iQ Innovation Hub LLP

Lumenore, a platform that develops advanced analytics and business intelligence solutions incorporated with intuitive and AI-Powered modules, announced that it has entered into a...

Check Point Software reinforces commitment to India market with essential local data residency of...

Check Point Software Technologies a leading provider of cyber security solutions globally, announced the launch of its India instance of Check Point Harmony Email &...
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