My best always comes in tough times: Manasi Saha, CEO, Macaws Infotech

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Manasi Saha, CEO, Macaws Infotech

I am blessed to be in IT, being incisive is the primal key factor for my success. Although belonging from a humble background and but when it comes to IT business, I am phenomenal. I believe that women can do a lot better if they aren’t tied with strings, as there is a saying, “Some birds are not meant to be caged, their wings are just too bright”

Journey as an entrepreneur
Hailing from the City of Joy-Kolkata, I think was amongst few of IT women leaders who chose to set up her own company in the IT channel business way back in 1999. My prowess in handling customers coupled with my infallible experience in IT industry has made me leading various roles other than the founder of Macaws Infotech. Today, I am one of the office bearers of Software IT Association, ISODA as well as a well-known name in the IT channel fraternity from the eastern region.

I was a national level high jumper. Being an athlete, I always aimed to fly high and do something better all the time, so I decided to be in IT.

I started Macaws Infotech in the year 1999, after working in a couple of antivirus companies, at the age of 25. My journey seems to be like a roller coaster ride with ups and down, but I concentrated on creating customers and retaining them with our good quality service and prompt support. Today, we have a customer retention rate of 94 per cent year-on-year. The customer played a crucial role in the growth of Macaws Infotech.

Every business has its own odds, I too, without any family financial support and with minimal funding, started the business. Initially retaining employees was a task, slowly with financial stability, the company gained the confidence of employees and customers and set out on a growth path.

I always enjoy challenges. I am a better performer and a leader when I am pushed to a corner. My best always comes in tough times.

Being a pioneer in IT security domain in Eastern India, I enjoy great level of confidence and appreciation from customers, OEMs and partner community.

Role model
Sushmita Sen, Indra Nooyi and Swapna Burman are the three names that come to my mind whom I admire for their ability to take bold decision in their bright career. I believe a women entrepreneur should posses qualities like confidence, integrity, passion, innovation, decisiveness and positivity. These basic qualities and right opportunities make me successful at the path of my life.

Work-life balance
A big hindrance in achieving work life balance is – You! You may not think of your personal goals to be as important as your business goals. As a result, you end up postponing these things, ultimately resulting in stress and frustration. I think both are full-time jobs with complete responsibility, commitment and determination. Let me make an honest confession, I enjoy all my responsibilities towards my company as well as my family. I like that people depend on me, whether it’s my family or my organisation. If you enjoy your position or role you won’t find difficulties in balancing, so balancing is not an issue.

Women in IT – a rare breed?
I am blessed to be in IT, being incisive is the primal key factor for my success. Although belonging from a humble background and but when it comes to IT business, I am phenomenal. I believe that women can do a lot better if they aren’t tied with strings, as there is a saying, “Some birds are not meant to be caged, their wings are just too bright”.

My motivational message to all new age IT leaders – a woman should have the desire for success, willingness and ability to learn new skills. One is an attitude you can adopt, second is a skill that can be easily learned, and the third is a personality trait that comes naturally but with little practice can be developed and mastered. Success cannot be gender specific, if you want to be successful believe in yourself. You need to setup SMART (Specific, Measurable, Achievable, Realistic, Timebound) goals for your success.

Life ahead
For me, living in the present is more important. I react as per the situation, without worrying about tomorrow. I live under the shadow of my former glory, and this helps me to deal with the coming days. I believe in “hope”, which is a good thing, maybe the best of things, and no good thing ever dies.

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