By Lindsay Crafford, Content Marketing Manager
The release of a long-awaited feature in GoToMeeting: Audio Sharing is now available for all users (Mac and Windows) with GoToMeeting version 10.14!
These days, meeting participants are on the same page – literally. Still, we sometimes find ourselves in meetings where little is accomplished. Collaboration and personal interactions are critical to not only employee engagement, but your company’s success as well – and sharing content is an essential feature that turns a simple conference call into an interactive online meeting. Whether you’re giving a sales demo or presentation with embedded video, taking advantage of content sharing means you have the power to improve your business outcomes.
So without further ado, here’s how you can begin sharing media sound in GoToMeeting:
Presenters must be on the GoToMeeting Windows or Mac desktop application to include their media sound. However, attendees can join from any platform (desktop, web, mobile) and will be able to listen to the shared audio.
How to include media sound during a meeting
While sharing an audio or video clip, presenters can include the media sound coming from their computer with attendees. Please note that background noise (like app notifications) will also be able to be heard, and you must be connected to computer audio to use this feature.
Click the “Share” icon to begin sharing.
In the “Share my screen” window, check the “Include media sound” box and click Share. Alternatively, you can use the “Options” drop-down in the “Presenter” toolbar and select “Include media sound”.
If you are on a Windows computer, be sure the speaker output matches the device selected in GoToMeeting – both audio must be playing from your headset. Changing the speaker device in GoToMeeting will stop audio sharing, but as soon as the shared content and GoToMeeting begin playing from the same speaker output, audio sharing will work.
If you are on a Mac, you will be prompted to install the GoTo Audio Device audio driver the first time you share your audio while screen sharing. If media sound is not being included, make sure GoTo Audio Device is set as the output in the Volume drop-down of the menu bar.