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LogMeIn unlocks untapped potential of Co-Browsing with Rescue Live Guide

LogMeIn announced the launch of Rescue Live Guide, which provides instant and secure co-browsing capabilities that enable customer service agents to resolve issues faster...

LogMeIn Reimagines Customer Engagement with Virtual CXNext 2020

CXNext will bring together industry leaders and experts across customer experience (CX), IT and digital experience to share inspiration, strategy frameworks, and real-time insights to reimagine the customer experience from start to finish

LogMeIn names Rick Ribas as Vice President for global channel sales

LogMeIn has named Rick Ribas as its vice president of Global Channels in a newly created role to lead the company’s growth strategy for...

LogMeIn Virtualizes Face-to-Face Tech Support with Rescue Live Lens

Visual support via mobile camera share enables field service and customer service teams to deliver on-site support from afar

LogMeIn extends availability of emergency Remote Work Kits until June end for schools, healthcare,...

LogMeIn has announced that it will extend the availability of its previously announced offer of free Emergency Remote Work Kits until June for critical...

85% of customer-facing teams are frustrated with lack of technology: LogMeIn

LogMeIn has announced the results of a global study conducted in partnership with Ovum to understand how support agents are faring in the age...

LogMeIn launches AI-powered Bold360 Suite

LogMeIn has introduced the new Bold360 family of products, enabling businesses around the world to create next-level CX wherever the customer needs it most....
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Celebal Technologies secures a strategic investment from Databricks Ventures

Celebal Technologies has announced a strategic investment from Databricks Ventures. The details of this investment remain undisclosed. Databricks Ventures selectively invests in innovative companies committed...

SAP Announces New Generative AI Assistant Joule

Built Directly into the Solutions That Power Mission-Critical Processes, Joule Is a Copilot That Truly Understands Business

NetApp Recognises Innovators Harnessing the Power of Data at the NetApp Innovation Awards

NetApp Recognises Innovators Harnessing the Power of Data at the NetApp Innovation Awards
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