Tag: Customer Experience
Yantra ties up with CaratLane to achieve data-driven operations and omnichannel customer experience with...
Yantra, a leading management and business consulting firm offering simple and streamlined business transformation solutions, announced the successful digital transformation for CaratLane, India's largest omnichannel...
In the age of AI, the need for a data-sensitive culture has become paramount:...
Gaurav Shinh, Founder and CEO of SCIKIQ, shares his insights on the importance of contextualizing data for businesses in today's fast-paced digital world. He...
Bank of Abyssinia chooses Newgen for delivering superior customer experience
Newgen Software, a global provider of low code-based digital transformation platform, NewgenONE, today announced that Bank of Abyssinia, one of the fastest growing banks in...
Bijak collaborates with MoEngage to deliver personalized customer experience
MoEngage, an insights-led customer engagement platform, announced that Bijak, India’s most trusted agriculture trading platform, has experienced a significant increase in reach and engagement...
Infobip reveals the five most significant trends in customer experience and omnichannel communications for...
Global cloud communications platform Infobip reveals its top five trends for customer experience and omnichannel communications for 2023. According to global market research firm Forrester better customer...
4 ways technology will drive innovation in 2023
By Ravi Chhabria, managing director, NetApp India
At the turn of the decade, we witnessed a digital transformation like no other. Owing to various circumstances,...
Sony India bolsters its customer experience with Isha, a voice AI agent powered by...
Pioneering voice automation in customer service, Sony India has recently launched voice AI agent services at their Customer Experience Center. Powered by Yellow.ai, a...
How knowledge graphs can transform supply chain management in India
By Rahul Tenglikar, Regional Director- India, Neo4j
An efficient supply chain is at the core of any business since it impacts multiple other consequent processes...
Tata CLiQ partners with Salesforce to redefine customer experience
Salesforce announced that Tata CLiQ has leveraged Salesforce Service Cloud, to deliver the right experiences across multiple channels to consumers with contextual, proactive and personalized interactions. Tata CLiQ...
What will keep the C-Suite busy in 2022-23?
Written by: Jagannadh Kanumuri, President & CEO, ACI Infotech
From AI to tackling cybersecurity threats, and focusing on customer experience, here's what the C-suite should...
Latest article
Trellix expands AWS integrations to provide data security to cloud infrastructure customers
Trellix, the cybersecurity company delivering the future of extended detection and response (XDR), announced expanded support for Amazon Security Lake from Amazon Web Services...
Dell Technologies Project Fort Zero to transform security
Dell Technologies introduces Project Fort Zero to provide an end-to-end Zero Trust security solution for global organizations to protect against cyberattacks. The solution will...
CloudVerse appoints Manoj Chugh on its Board of Advisors
CloudVerse, the VNG backed, Multi-Cloud FinOps SaaS platform announced its intent to grow in the fast growing Indian public cloud service market. It also announced...