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Zendesk completes acquisition of Klaus

Zendesk announced it completed its acquisition of Klaus. The acquisition of Klaus is the latest addition to the company’s existing WEM solutions which includes...

Data Center Efficiency Will Tackle AI-Fueled Challenges in 2024

By Mylaraiah JN, Vice President, Enterprise Business, India & SAARC, CommScope If we had a conversation at this time last year, just as OpenAI released...
Cloud Computing

Max Life Insurance Selects Oracle Exadata Database Service to Support Exponential Growth

Max Life Insurance Company Ltd. has moved all of its mission-critical database workloads to Oracle Exadata Database Service running on the Exadata platform in...

Microsoft Chairman and CEO Satya Nadella highlights opportunity for an AI-empowered India to accelerate...

Microsoft Chairman and Chief Executive Officer Satya Nadella kicked off his visit to India today by reinforcing the company’s commitment to supporting India’s transformation...

Genpact and ServiceNow Expand Partnership to Offer Source-to-Pay Applications Across Finance and Supply Chain...

Genpact and ServiceNow announced an expanded partnership to deliver Source-to-Pay applications across finance and supply chain operations. The Genpact Source-to-Pay offering uses ServiceNow AI...

Microsoft to provide AI skilling opportunities to 2 million people in India by 2025

Microsoft unveiled a significant skilling initiative in India aiming to equip 2 million people with AI skills by 2025. The ADVANTA(I)GE INDIA initiative is part of Microsoft’s Skills for Jobs program, which is designed to empower India’s workforce with future-ready skills.

Five Simple Best Practices to Make The Internet Safer

On Safer Internet Day, Fortinet® highlights the growing challenge of cybercrime, now a major global concern. In the face of sophisticated attacks and new...

More than 1 in 4 organisations banned use of GenAI over privacy and data...

BCisco released its 2024 Data Privacy Benchmark Study, an annual review of key privacy issues and their impact on business. Ahead of International Data...

Kaspersky predicts key cybersecurity threats targeting children in 2024

With most children able to access or own a smartphone or tablet, the age at which they begin their acquaintance with the digital world...

90% of Indian CX leaders say generative AI will make every digital interaction effective:...

Zendesk, Inc.released its annual Customer Experience (CX) Trends Report, the findings of which signal a rapid transition towards intelligent CX. Indian businesses are realising the potential of generative AI with 81 percent of CX leaders in the country saying their teams are under significant pressure to leverage generative AI in CX.