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New report puts spotlight on the future workplace of 2030

The latest Ericsson IndustryLab report, The Dematerialized Office, brings insights about the sentiments of white-collar employees and their expectations for their future workplace. Before the...
Norton

How two customer support teams tackled remote work during a global pandemic

The early days of COVID-19 were a make or break moment for so many service and support teams. The virus drove a radical shift...

The top priority for IAM and Remote Work

By Matthew Dubie Until recently, the choice to work remotely was often one of convenience. Whether working from home to accommodate a doctor’s appointment or...

How work from anywhere can help reduce all migration woes?

Just a few months ago, we all had seen the news flashes highlighting the plight of hundreds of people stranded in airports, railway stations...

PeopleKeys conducts secure virtual training with the help of GoToMeeting and LastPass

When the COVID-19 pandemic unexpectedly forced businesses and their employees to work remotely for the foreseeable future, PeopleKeys was faced with a unique challenge....

How to evolve your customer engagement practices to improve CX, agent satisfaction and revenue

Digital-first customer engagement has never been more important than today, especially amidst a business landscape shaped by COVID-19 where the majority of customers are...

Security for remote IT: How to protect against Phishing and Scamming

In this COVID-19 world we’re in, unfortunately, there are scammers out there who will use remote tools maliciously. As IT departments transition to becoming...

The budgetary benefits of Cloud-Based Collaboration

Tim Banting, Sr. Principal Analyst at Omdia The immediate and near-term impact of the global COVID-19 pandemic has hit many organizations hard, forcing them to...

Five reasons why organisations need to adopt Learning Management System (LMS)

By Lakshmi Mittra- VP – Center of Excellence (CoE) and Clover Academy, Clover Infotech In 2020, and as we move forward, it would be safe...

IT Industry Looks to MFA to Meet IAM Security Needs

 By Matthew Dubie Companies in the Information Technology (IT) industry create and maintain the hardware and software we all rely on, at work and at...

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Elkem selects Icertis to reduce risk and stay out in front with contract intelligence

Elkem has selected Icertis Contract Intelligence (ICI) platform to digitally transform its global commercial and supply chain contracting processes and ensure compliance. By unifying...

McAfee launches MVISION Cloud Native Application protection platform

McAfee Corp has announced MVISION Cloud Native Application Protection Platform (CNAPP)to secure the cloud native application ecosystem. MVISION CNAPP delivers consistent data protection, threat...

Blockchain can reform our battle against cyber frauds

By Neeraj Khandelwal, Co-Founder, CoinDCX The swift and massive shock of the coronavirus pandemic will be etched in history as one of the worst-ever global...