Tag: CCaaS
Sprinklr announces 120 new customer service and 25 new AI innovations to elevate omnichannel...
Sprinklr announced its unified customer experience management (Unified-CXM) platform for modern enterprises includes more than 650 new features and innovations for the four Sprinklr...
Avaya opens ENGAGE 2019 user conference
Avaya Holdings Corp. opened its annual Avaya ENGAGE conference, Jan. 20-23, for the world’s largest community of contact center and unified communications users, and...
Latest article
Ericsson and F.I.R.S.T partners at IIT Kanpur for driving innovative financial solutions
Ericsson and the Foundation for Innovation & Research in Science & Technology (F.I.R.S.T) at the Indian Institute of Technology (IIT) Kanpur have announced a...
Oracle Introduces New AI Capabilities to Help Organisations Boost Sales
The new AI capabilities will help organisations generate more sales faster by automating time-consuming tasks and enabling front office professionals to more precisely target, engage, and serve buyers.
HCLTech appoints Lee Fang Chew as Independent Director
HCLTech announced the appointment of Lee Fang Chew as an Independent Director of the company with effect from April 25, 2024.
Lee Fang Chew brings...