Tag: customer communication
Vi Partners with Truecaller to add trust and safety to its customer communication
Vi, one of India's leading telecom service providers, has joined hands with Truecaller, the world’s leading global communications platform, to make communication with consumers more trusted,...
Need for digital-first engagement as airline passengers navigate more complex customer journeys: Verint Study
Airlines saw an increase of 300 percent in monthly conversations around flight bookings, at a time when global passenger numbers have been trending around...