Tag: Omnichannel
Mia by Tanishq adopts MoEngage to generate formidable phygital customer experiences
Mia by Tanishq has onboarded the insights-led engagement platform MoEngage to create and disseminate relevant omnichannel customer experiences.
The brand’s primary aim was to reach...
Pepperfry appoints Nishant Kumar as Vice President and National Head of Studios
Pepperfry, the leading e-commerce furniture and home goods company announced the appointment of Nishant Kumar as the Vice President and National Head of Studios....
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
3i Infotech Services launches AI powered Conversational Services
3i Infotech Limited has unveiled its latest service offering, ‘Conversational Banking’. Voice & chat which are central to conversational banking and advanced analytics such...