Tag: Omnichannel
Mia by Tanishq adopts MoEngage to generate formidable phygital customer experiences
Mia by Tanishq has onboarded the insights-led engagement platform MoEngage to create and disseminate relevant omnichannel customer experiences.
The brand’s primary aim was to reach...
Pepperfry appoints Nishant Kumar as Vice President and National Head of Studios
Pepperfry, the leading e-commerce furniture and home goods company announced the appointment of Nishant Kumar as the Vice President and National Head of Studios....
Zendesk Ushers in era of conversational CRM
During the flagship conference of Relate, Zendesk, Inc. unveiled new solutions that put conversations at the center of customer relationship management. Zendesk also announced...
3i Infotech Services launches AI powered Conversational Services
3i Infotech Limited has unveiled its latest service offering, ‘Conversational Banking’. Voice & chat which are central to conversational banking and advanced analytics such...
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Atos Group and AWS launch Global GenAI innovation studio to accelerate AI-powered business transformation
Atos Group, including Eviden, its business leading in digital, cloud, big data and security, announces the launch of its global GenAI Innovation Studio in...
New Accenture research finds that companies with AI-led processes outperform peers
New research from Accenture indicates that 79% organisations in India have seen investments in generative AI and automation meet or exceed expectations, with 64%...
Tally Solutions and Kerala Start-up Mission Collaborate to Accelerate Technology Adoption amongst Emerging Start-ups
Leading technology player Tally Solutions has signed a memorandum of understanding (MoU) and announced its strategic partnership with the Kerala Start-up Mission (KSUM), an...