AI

 At its Relate global conference, Zendesk announced the world’s most complete service solution for the AI era. With support volumes projected to increase five-fold over the next few years, companies need a system that continuously learns and improves as the volume of interactions increases

With 41% improvement in customer engagement and 20% higher agent efficiency, contact centers now play a vital role in driving business growth

Although international travel is severely affected owing to the pandemic, learning how to better simulate turbulence in the air can help make better predictions...

Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people has successfully demonstrated a Generative Artificial Intelligence (GenAI) large language model (LLM) running on Zebra handheld mobile computers and tablets without needing connectivity to the cloud.

I&O leaders should use the top trends impacting I&O for 2024 to identify which are most likely to impact their organisation and implement effective tactics to respond

There is an immediate need to move at a faster pace in this landscape to ensure security considerations are embedded in emerging domains such as, but not limited to, 5G, Artificial Intelligence (AI), Machine Learning (ML), Non-Fungible Tokens (NFT), metaverse, cryptocurrency regulations, blockchain, Internet of Things (IoT), drone technology, Virtual Reality, Augmented Reality, robotics and automation, and 3D printing.

Qualcomm Inc, whose technology dominates in smartphones, said it’s going to offer a new chip for use in data centres that will help accelerate...

Fueled by Generative AI Advances, Globally Technology Leaps from No. 6 to No.1 Cause of Business Disruption in One Year, According to Key Indicators

International Institute of Information Technology Hyderabad (IIITH) has announced three new PhD and Post-Doctoral fellowships in the broad areas of AI and blockchain. A...

The surveillance industry has marked significant evolution with the emergence of artificial intelligence, machine learning and edge computing. Smart video,driven by these technologies, is increasingly being deployed across industries. In an interaction with CRN India, Brian Mallari, Director Marketing – Smart Video, Western Digital and Jaganathan Chelliah, Director, Marketing, Western Digital India, elaborate on the market trends and how Western Digital has innovated its offerings to complement the customer needs